Experience
Avid
BellSouth
Biomed Data Solutions
eZigma IT Services
General DataComm
GenRad/Teradyne
Hôtel des Ventes
HP Inc.
HSBC, Asia/Pacific
Knowledge Agency
New York Real Estate
Siemens/Publicis
Action I help companies communicate better -- and become more successful -- by making difficult or complex business stories simple, but not simplistic. A good story well told can help improve a company's relationship with all stakeholders: employees, customers, regulators and investors.
Experience My experience in multiple business environments gives me the ability to quickly understand difficult and complex subjects, then create compelling communications solutions that address the interests and needs of your chosen stakeholders.
I can commit to a high level of delivery because I have 30 years of experience understanding not only the needs of businesses, but also their stakeholders. Thus, I view business communications from both sides — that of the company and of the stakeholders.
My business experience ranges from telecom, technology and software to financial services and global manufacturing. The geographic span of my work is equally broad — the Americas, Europe, the Middle East and Asia/Pacific.
Products My editorial products have appeared in major US daily newspapers, global business and corporate magazines, annual reports of NYSE-traded companies, and among investors, analysts and business decision-makers worldwide.
Topical examples of my recent work include the following.
Information Technology— Promotional collateral and Web content for a national IT services provider in Houston
Energy Management — Industrial energy management articles for a German manufacture with products in use in Japan
Search Engine Optimization — SEO content creation and optimization for a global manufacturer of industrial technology solutions
Global Branding— Strategic messaging and market-driver alignment for a global hardware, software, services developer
Strategic Employee Content — Intranet content supporting a global bank’s consumer and commercial managers in the Asia/Pacific region
Business Strategies — National competitive analysis, business plan development, and messaging strategies for US healthcare technology innovator
Consumer Insights — Newspaper articles and collateral for upstate New York real estate company explaining “fair market” pricing methods
Journalism experience
The Atlanta Constitution
City desk, city hall and business reporter; page design and production management for weekly feature section
The Birmingham Post-Herald
General assignment and business reporter; Sunday state editor
Turkish Ministry of Tourism
Writer, editor and translator as Associate Editor for English-language Publications, Ankara, Turkey
Newsweek — Field research and editorial support for the Atlanta Bureau
Corporate communications & management
Acumen Strategic Communications
Global messaging strategies; business plans, competitive positioning and launch strategies; Web design and content; marketing collateral, white papers, case studies, and news releases
GenRad (Teradyne)
Integrated internal and external communications strategies; investor presentations and contact; employee communications, Web content; news program and releases
General DataComm
Global integrated messaging strategies; investor outreach program and annual reports; strategic and sales Web content; employee communications; corporate and product news program
BellSouth Telecommunications
Regional integrated communications program; advertising and branding; grassroots stakeholder issues management; news and collateral material; employee communications;
primary company spokesperson
Professional associations
Public Relations Society of America
Society of Professional Journalists
National Investor Relations Institute
New York City Deadline Club
If you would like more details about Richard Miles' experience, or would like to discuss a potential project,
please send me an overview of your needs at rmmiles@mac.com. I'll respond promptly.
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